Support for the people of Medway


When you purchase an item online, the seller is reasonable for the goods until they reach the consumer, or someone they have nominated to accept the goods on their behalf.



Some Common Issues when shopping online Include:


  •        Items being lost in the Post.

  •        Courier falling to Deliver.

  •        Products no longer being in stock.

  •        Unrealistic products being advertised and sold.

  •        Scams.


Read our Advice within the link below or call us on 01634 383760 if you have experienced an issue like the above.

If something you ordered hasn't arrived - Citizens Advice



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